Requirements: Ebsta needs to have been installed & connected to Salesforce:
Note: To add Ebsta's front-end component to Leads and/or Opportunities you need to create a new specific object page for them. Please follow these steps:
Add Ebsta to Salesforce Communities Lead & Opportunity Page Layouts
- Go to your Community Workspace and log in.
- Go to My Workspaces > Builder.
- Click the down arrow in the top left and select the object you wish to add Ebsta to e.g. for a Contact you would click Contact detail.
- From the Components dropdown menu, select Visualforce Page and drag and drop it into the page layout where you want the Ebsta's panel to display.
- Click Publish to make the Page Layout available to users.
- Repeat this above process for other desired Objects. To add Ebsta to a Lead or Opportunity page layout please follow the steps below instead.
Add Ebsta to Salesforce Communities Lead & Opportunity Page Layouts
- Go to your Community Workspace and log in.
- Go to My Workspaces > Builder.
- Click New Page > Object Pages
- Select Opportunity (or Lead) from the list and then click Create.
- From the Components dropdown menu, select Visualforce Page and drag and drop it into the page layout where you want the Ebsta's panel to display.
- Click Publish to make the Page Layout available to users.