The purpose of this article is to provide direction in editing and deleting users in the Fullcast app.
Access your Fullcast instance and switch plans if applicable.
Click your profile avatar and click Users.
Locate the applicable user and click the more options icon (three vertical dots), then select Edit.
Alternatively, use filter options to drill down to a set of specific users.
On the User Management tab, complete configuring the user based on the information in the table below:
Setting
Description
User Name
Unchangeable field.
Tenant Admin
Identifies if the User is a tenant admin or not.
Multifactor Authentication
Identifies if multifactor authentication is required for this user. Select N/A, enable, or disable as applicable.
N/A: Is applicable when neither option is appropriate.
Enable: The user will be required to provide two or more pieces of authentication to access the system.
Disable: MFA is not required and users will log in accordingly.
Persona
Identifies the type of persona the user is associated with:
Standard User
Tenant Admin
Territory Leader
Operations Leader
Quota Compensation Leader
Click the Save.
To delete a user, locate the applicable user and click on the more options icon (three vertical dots), then select Delete from the dropdown. On the Delete Confirmation dialog box, confirm this irreversible deletion by typing DELETE (case sensitive) in the corresponding field and clicking Confirm.