Commissions ledger adjustments

Make adjustments to the ledger if you need to fix an error, reverse a previous transaction, add the net difference from another transaction, or reprocess a transaction.

Adjust an existing ledger entry

When you make a ledger adjustment, you can adjust transactions added by the system. When you adjust a transaction, it creates the adjusted transaction as a new ledger entry in the Commissions Ledger table with the adjustments. This is to maintain data integrity and for auditing purposes. You can edit an transaction adjustment if changes are needed.

1. Go to Commissions > Commissions Ledger.

2. Find the transaction you want to adjust.

3. Click the menu ⋮ > Adjust Entry.

   

4. From the dropdown, select an adjustment type.

5. In the Adjustment Reason & Notes section, complete the following:

   1. Reason: Add a reason for the adjustment.

   2. Notes: Type a descriptions explaining the reason for the adjustment.

6. In the Extracted Fields section, click on the field data to make adjustments to the available extracted fields, as needed.

7. Click Create Adjustment.

Add a new ledger entry

This creates a new entry in the ledger that is not originated by an existing ledger entry.

1. Go to Commissions > Commissions Ledger.

2. Find the transaction you want to adjust.

3. Click the menu ⋮ > Adjust Entry.

   

4. From the dropdown, select an adjustment type.

5. In the Adjustment Reason & Notes section, complete the following:

   1. Reason: Add a reason for the adjustment.

   2. Notes: Type a descriptions explaining the reason for the adjustment.

6. In the Extracted Fields section, click on the field data to make adjustments to the available extracted fields, as needed.

7. Click Create Adjustment.

Edit an adjustment

You can only edit adjusted ledger entries.  Adjusted ledger entries that are committed cannot be edited.

1. Go to Commissions > Commissions Ledger.

2. Click the Transactions tab.

3. Find the adjusted ledger entry you want to edit.

   Note

   Adjusted ledger entries display with a Notes icon.

4. Click the menu ⋮ > Edit Entry.

   

5. In the Adjustment Reason & Notes section, complete the following:

   1. Reason: Add a reason for the revisions.

   2. Note: Type a description explaining the reason for the revisions.

      Tip

      Ensure your notes are descriptive of any edits you make to adjustments for auditing and tracking.

6. In the Extracted Fields section, click on the field data to make adjustments to the available extracted fields, as needed.

7. Click Update Adjustment.

Delete an adjustment

You can only delete adjusted ledger entries. Adjusted ledger entries that are committed cannot be deleted.

1. Go to Commissions > Commissions Ledger.

2. Click the Transactions tab.

3. Find the adjusted ledger entry you want to delete.

4. Click the menu ⋮ > Delete.

   

5. In the confirmation window click Confirm.