Standard and custom jobs

A standard job is a pre-configured integration process that allows users to customize certain aspects of the import and export process, such as adding fields, creating new objects or entities, and adding new Salesforce connections. A custom job is a more complex integration process that requires technical expertise and support from Fullcast. Custom jobs are used for scenarios that involve custom logic, specific data transformations, or integrations with non-standard Salesforce objects.

Scenario	Standard Job	Custom Job
Add a field for import to Fullcast.	✅ Yes	❌ No
Add a new object or entity for import into Fullcast.	✅ Yes	❌ No
Add a new Salesforce connection for import into Fullcast.	✅ Yes	❌ No
Add a new role to export to Salesforce.	✅ Yes	❌ No
Export data from Fullcast to more fields outside of the standard job (Account Owner, Custom Fields).	❌ No	✅ Yes
Schedule import and export jobs.	✅ Yes	✅ Yes
Auto Rerun Rules.	✅ Yes	✅ Yes
Modify Import Configuration: Add a field, add a new object or entity, or add a new Salesforce connection.	✅ Yes	❌ No
Modify export configuration: Add a new role for export.	✅ Yes	❌ No
Add a new Salesforce connection for import into Fullcast.	✅ Yes	❌ No

Standard job

Data is exported only to the Account Teams, Territory Members, and GTM Objects.
The field population on the Account object must be completed using the Salesforce Flow Builder.
We maintain control over Flow logic and the ability to troubleshoot data issues without Fullcast support.
Data flowing into these objects typically has a lower likelihood of failure due to reduced automation and validation, ensuring better synchronization between Fullcast and Salesforce.

Custom job

Turnaround time for updates to import jobs is 2 - 3 days.
Turnaround time for updates to export jobs is 3 - 5 days.
Higher likelihood of data difference between Fullcast and Salesforce due to failures from governor limits and validation rules in Salesforce.