Motion Package Release Notes 2.17x to 2.18x

Please discontinue using the following fields as they are deleted/deprecated in Motion Package 2.180.

If you wish to retain the functionality associated with these fields:

  • Migrate your policies: Update your Fullcast custom metadata or the Fullcast policy configuration with a field of your choice. For more information on migrating policies, refer to the Migrating Policies section of this article.

  • Discontinue using deprecated fields: Once the migration is complete, stop using the deprecated fields entirely.

  • Fields that will continue to exist and can be used from 2.18x can be identified from the Managed Package Field List

  • The new fields that replace deprecated ones should have distinct API names. This guideline applies to all fields. For example, the deprecated field "Best Matched Account" (API name: fcio1__Best_Matched_Account__c) should not be replaced with a field named "Best Match Account" with the same API name excluding ‘fcio1__’(Best_Matched_Account__c).


Deleted Fields

The following field has been DELETED from motion package version 2.180

Policy

Deprecated Field

Object

New Field Source

Routing Queue

Routing Rule

Account

Motion Policy Tagging

Routing Queue

Routing Rule

Lead

Motion Policy Tagging

Routing Queue

Routing Rule

Case

Motion Policy Tagging

Routing Queue

Routing Rule

Contact

Motion Policy Tagging

Routing Queue

Routing Rule

Opportunity

Motion Policy Tagging

Fields Deleted from the package will NOT be deleted from the Salesforce Org. An admin user must delete the field AFTER completing the necessary migration steps.

The following fields are DEPRECATED from the motion package version 2.180 and will be deleted in future upgrades.

The new fields that replace deprecated ones should have distinct API names. This guideline applies to all fields. For example, the deprecated field "Best Matched Account" (API name: fcio1__Best_Matched_Account__c) should not be replaced with a field named "Best Match Account" with the same API name (fcio1__Best_Matched_Account__c).

DEPRECATED FIELDS

Policy

Deprecated Fied

Object

New Source Field

All Policies

Territory

Account/Lead/Contact/Opportunity/Case

Territory Member Custome Object > Fullcast GTM

Account Hierarcy

UltimateParent

Account

Fullcast Custom Metadata > Ultimate Parent

Account Hierarchy

UltimateParentKey

Account

Fullcast Custom Metadata > Ultimate Parent Key

Account Hierarchy

UltimateParentID

Account

Fullcast Custom Metadata > Ultimate ParentId

Industry Taxonomy

Industry Code

Account

Motion Policy Tagging Functionality

Industry Taxonomy

Industry Taxonomy

Account

Motion Policy Tagging Functionality

Clean Domain

Domain

Account/Contact/Lead

None

Clean Domain

Domain Last Updated

Account, Contact, and Lead

None

Clean Domain

Clean Domain

Account

Fullcast Custom Metadata > Account Clean Domain

Clean Domain

Clean Domain

Contact

Fullcast Custom Meta Data > Contact Clean Domain

Clean Domain

Clean Domain

Lead

Fullcast Custom Metadata > Lead Clean Domain

Clean Domain

Domain In Sync?

Account

Fullcast Custom Metadata > Account Domain in Sync

Clean Domain

Domain in Sync?

Contact

Fullcast Custom Metadata > Contact Domain in Sync

Clean Domain

Domain in Sync?

Lead

Fullcast Custom Metadata > Lead Domain in Sync

Best Matched Account

Best Matched Account

Lead

Fullcast Custom Metadata > Lead Best Matched Account

Best Matched Account

Best Matched Account

Contact

Fullcast Custom Metadata > Contact Best Matched Account

Migration Steps:

Pre-upgrade steps:

  1. Identify Policies/Features used in the Salesforce instance.

  2. Identify the fields and objects impacted for each Policy/Feature from the above Deleted and Deprecated fields

  3. Identify any dependencies to the fields by using the Where is this used on the Field Definition Detail page of the respective fields

  4. Update any dependencies (Reports/Flows/Process builders/Formulas etc) by replacing the deleted/deprecated field with the new field

  5. Take a backup of both the Deleted and Deprecated field data

  6. Migrate the data to the New field.

Post-upgrade steps:

Fields moving to Fullcast Custom Metadata:

  1. Access your Salesforce Instance.

  2. Click the Settings icon (gear) in the top right corner next to your avatar and select Setup.

  3. Click on the carrot to expand Custom Code and click Custom Metadata Types.

  4. Click Manage Records to the right of Fullcast Policy Settings.

  5. Locate the applicable record (against the Deprecated Field under the New Source column from the above table) and click Edit.

  6. Provide the new API name in the Field Value that mirrors the deprecated fields, ensuring data type compatibility.

Fields moving to Motion Policy Tagging:

  1. Access your Fullcast instance.

  2. Click the Motion tab in the menu bar.

  3. Click Review Policies under Policy by Territory.

  4. Locate and edit your existing policy.

  5. Select the applicable object from the dropdown menu.

For industry taxonomy, proceed as follows:

  1. Click the plus sign (+) to the right of the Additionally stamp industry values to the following fields (optional) option.

  2. Select the applicable field from the Field Name dropdown menu.

  3. Select the corresponding value from the Taxonomy Value dropdown menu.

Stamping for Industry Values

For Routing, proceed as follows:

  1. Locate the applicable routing policy and click Edit.

  2. Click to access Defaults and Record Tagging and complete the fields as illustrated in the image below.

Routing Policy Tagging

Removing Fields Installed by the Managed Package

Note: This process does not work in Salesforce Lightning. You must switch to Salesforce Classic to complete the process.

  1. Access your Salesforce instance and switch to classic if applicable.

    Figure X Switch to Salesforce Classic option

  2. Access Setup and search for the appropriate object field. For example, if you’re editing fields added to the account object, search “account” and click fields.

  3. Locate the appropriate field and click DEL in the action column.

  4. Confirm the deletion.