Test connectivity of your Office 365/Exchange Server service account

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1. Click on the following link:

https://testconnectivity.microsoft.com/tests/o365

2. Click Service Account Access.

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3. Complete the form.  

Target mailbox email address: Enter the email address of the mailbox you wish to test.
**
Authentication type:** Select Basic from the dropdown list.

Microsoft Account: Enter the address of your service account

Password: Enter the password of the service account

Tick the Use Exchange Impersonation button and then enter the email address of the mailbox you wish to test.

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4. Complete the verification process and click **Perform Test.  

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