---
title: "Emails Sent"
slug: "emails-sent"
updated: 2026-02-04T22:51:18Z
published: 2026-02-11T04:48:16Z
canonical: "support.fullcast.com/emails-sent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Emails Sent

[All Atrium Metrics Catalog by Role, Goals, and Use Case](/performance/docs/metrics-in-atrium-and-how-to-use-them)

[![zendesk_support_cta_v4__1_.gif](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/360024324972_1769318083809.gif?sv=2026-02-06&spr=https&st=2026-11-14T03%3A11%3A45Z&se=2026-11-14T04%3A11%3A45Z&sr=c&sp=r&sig=NR2rXyIj7Puw43s3vizJA0o9y9z7kUi0HJ%2FQdBuaBy8%3D)](https://bit.ly/3LNpJqD)

![Screen_Shot_2022-02-04_at_4.15.43_PM.png](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/360027483551_1769317884168.png?sv=2026-02-06&spr=https&st=2026-11-14T03%3A11%3A45Z&se=2026-11-14T04%3A11%3A45Z&sr=c&sp=r&sig=NR2rXyIj7Puw43s3vizJA0o9y9z7kUi0HJ%2FQdBuaBy8%3D)

**Card in Atrium:** [Emails Sent card](https://app.atriumhq.com/app/card/001)

## Overview

The emails sent card reflects all emails sent to a corporate email address or to a contact in Salesforce. For an individual, we display the total number of emails sent and for a team we display either the average or total, depending on the team metric you select to view. (Learn more about how [Atrium Actions & Objects](/performance/docs/atrium-actions-objects-touches-emails-calls-meetings-accounts-companies-contacts-people-leads-opportunities-and-more) work to calculate metrics.)

**Metric Time Vector:**The date on which the email was sent.

**Metric Value Vector:**The number of emails sent.

## What Data is Used

We pull Email Data Salesforce Task Data or directly from Microsoft/Google. This depends on how your Atrium instance is configured! You can learn more in our support article regarding [How Email Data Ends up in Atrium](/performance/docs/how-email-data-ends-up-in-atrium) or reach out to [support@atriumhq.com](mailto:support@atriumhq.com) with any questions!

## Why It’s Important

The first step in the sales process is activity. From prospecting to down-funnel opportunities, emails are vital for monitoring workflow with new opportunities and potential new customers. This metric is also used to track touch points within existing customer relationships.

## How Do I Use It?

This card works well on **1:1 dashboards**, **Kudos Feed Alerts**, and **Low Activity Alerts** where leading indicators are a top priority.

This card pairs well with **Calls**, **Email Engagement**, **Accounts Touched**, **Contacts Touched**, and **Contacts Touched per Account**. For AE Teams, it also pairs well with **Prospecting cards.** For SDR teams, it also pairs with **Activity per Opp Created.**

Set goals on this card to monitor team activity, efficiency, and performance.

## Examples of How to Use It In Practice

For AE Teams, it’s important to make sure that opps are being worked and contacts are being touched within a given opportunity. Emails are one of the easiest ways to ensure reps are working with and talking to the contacts in their pipeline.

![Image_2-9-2022_at_11.49_AM__1_.png](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/360027483551_1769317884757.png?sv=2026-02-06&spr=https&st=2026-11-14T03%3A11%3A45Z&se=2026-11-14T04%3A11%3A45Z&sr=c&sp=r&sig=NR2rXyIj7Puw43s3vizJA0o9y9z7kUi0HJ%2FQdBuaBy8%3D)

For SDR teams, not only is it a great way to track week-over-week activities, but also ramp of new employees and sales team members.

![Image_2-9-2022_at_11.59_AM.png](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/360027483551_1769317885193.png?sv=2026-02-06&spr=https&st=2026-11-14T03%3A11%3A45Z&se=2026-11-14T04%3A11%3A45Z&sr=c&sp=r&sig=NR2rXyIj7Puw43s3vizJA0o9y9z7kUi0HJ%2FQdBuaBy8%3D)

And, for Account Management and Customer Success teams, the Emails Sent card helps managers know how much activity is being done outside of meetings with existing customers.

![Image_2-9-2022_at_12.01_PM.jpg](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/360027483551_1769317885751.jpg?sv=2026-02-06&spr=https&st=2026-11-14T03%3A11%3A45Z&se=2026-11-14T04%3A11%3A45Z&sr=c&sp=r&sig=NR2rXyIj7Puw43s3vizJA0o9y9z7kUi0HJ%2FQdBuaBy8%3D)

## FAQ/Additional Details

**We typically pull email data from your corporate email account, meaning G Suite or Microsoft, and rarely from Salesforce.**

**We do not integrate with any third-party platforms such as Salesloft or Outreach, however, so if we do pull email data for your company from within Salesforce and it will not be through the third-party integration Platform. Discrepancies in email count are typically attributed to how a third-party used to send emails is writing email copies over to your corporate email account; This [FAQ article](/performance/docs/why-are-email-totals-not-the-same-as-salesforce) may help explain in more detail!**