---
title: "Reset Multifactor Authentication (MFA)"
slug: "resetting-mfa"
updated: 2025-09-23T16:17:07Z
published: 2025-09-23T16:17:07Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset Multifactor Authentication (MFA)

Reset Multifactor Authentication (MFA) for any reason where a reset may be required. You can reset MFA for yourself or, if you are a tenant admin, you can reset MFA for other users.

1. Log in to your Fullcast instance.
2. Complete the process to reset MFA for your profile or another user’s profile, as needed:

Reset your profileReset other users

1. Click your user profile in the top right corner of the navigation bar.
2. Select **Reset MFA**.![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/ResetMFA.png)
3. Upon your next login, you will be prompted to complete [complete MFA configuration](/v1/docs/complete-mfa-configuration) configuration.

> [!TIP]
> Permissions required
> 
> Only tenant admins can reset MFA for other users.

1. Go to **Settings > Users > User Management**.
2. Find the user you want to reset.
3. Click **Menu > Reset Multifactor**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(187).png)
4. Upon that users next login, they will be prompted to complete [complete MFA configuration](/v1/docs/complete-mfa-configuration) configuration.