---
title: "Regenerate Salesforce credentials"
slug: "regenerate-salesforce-credentials"
description: "Regenerate your Salesforce Consumer Key and Secret securely, update Fullcast, and confirm with support to ensure your app's safety."
status: "update"
updated: 2026-07-17T19:15:05Z
published: 2026-07-17T19:15:05Z
canonical: "support.fullcast.com/regenerate-salesforce-credentials"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Regenerate Salesforce credentials

Your Salesforce Consumer Key and Consumer Secret are equivalent to a password. If they are shared outside a secure channel, they should be regenerated immediately. First regenerate your credentials in Salesforce. Then, update the credentials in Fullcast. Finally, contact support to confirm.

## Step 1: Regenerate your credentials in Salesforce

### External Client App (recommended for new setups)

1. In Salesforce, go to **Setup** > **Apps** > **External Client Apps** > **External Client App Manager**.
2. Find your Fullcast app and open it.
3. Go to the **Settings** tab > **OAuth Settings** > **Consumer Key and Secret**.
4. Click **Rotate** to generate new credentials.

### Connected App (legacy)

1. In Salesforce, go to **Setup** > **Apps** > **App Manager**.
2. Find your Fullcast app and click **View**.
3. Click **Manage Consumer Details**.
4. Click **Rotate** to generate new credentials.

## Step 2: Update the credentials in Fullcast

After rotating, update Fullcast with the new credentials:

### External Client App

Go to **Settings** > **Integrations** and re-enter the new Consumer Key and Consumer Secret.

### Connected App (legacy)

Go to **Settings** > **Policies** > **Connected App Settings** and re-enter the new credentials.

## Step 3: Confirm with support

Reply to the ticket to let us know you've completed the rotation. We'll confirm the connection is working and close out the security flag. Need help? We're happy to walk through this on a call. Just let us know and we'll get something scheduled.

## Related

- [Create an external client app](/connect-an-external-client-app.md)
- [Connect Fullcast to Salesforce with external client app](/connect-fullcast-to-salesforce-with-external-client-app.md)
- [Reconfigure Salesforce connection after sandbox refresh](/reconfigure-salesforce-connection-after-sandbox-refresh.md)
- [Reconfigure Salesforce external client app after sandbox refresh](/reconfigure-salesforce-external-client-app-after-sandbox-refresh.md)