---
title: "Production v. Pre-Production Environments"
slug: "production-v-pre-production-environments"
description: "This article outlines the distinctions between Fullcast's production and preproduction environments."
updated: 2025-02-22T22:19:33Z
published: 2025-02-22T22:19:33Z
canonical: "support.fullcast.com/production-v-pre-production-environments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Production v. Pre-Production Environments

Production environments are where Fullcast is used in real-world conditions. Effective planning for your production environment should be closely aligned with testing in the preproduction environment to ensure functionality.

> [!NOTE]
> **Note:**
> 
> Planning should start in production from the beginning while you work on testing in the preproduction environment.

This article outlines the key differences and limitations of these environments.

| Feature | Preproduction | Production |
| --- | --- | --- |
| Purpose | Used for testing | Serves as the live environment |
| Records | A maximum of 100,000 records per entity. | No max |
| Active Users | A maximum of 5 active users. | No max |
| SSO Support | No SSO support. | SSO supported |
| Schedule Jobs | Run scheduled jobs at least once a week. | Schedule jobs supported |
| Cost | Cost associated | Cost associated |
| Connection | Connection only to a customer’s Sandbox Salesforce environment. | Connection to a customer's Prod SF Env. |
| Backup and Restore | No backup or restore capabilities | Backup and restore capabilities |
| SLA Policy Availability | No SLA or ticket responses. | SLA Ticketing Process available. |
| Performance Testing | No Performance Testing |  |
| Migration | No Migration |  |
| Export Jobs | Can test export jobs to ensure they function correctly. | Export jobs available. |
| Testing Policies | Able to test all policies. | All Policies are available. |
| Number of Plans |  | Currently, No Plan Limit |

> [!NOTE]
> **Information**:
> 
> Fullcast cannot commit to SLAs regarding pre-production issues.