--- title: "Plan your routing policies" slug: "plan-your-routing-policies" description: "Use this routing policy planning worksheet to map out record types, entry conditions, scenarios, and territory nodes before system configuration for greater accuracy." tags: ["Account Routing", "GTM Strategy", "Lead Routing", "RevOps", "Routing"] updated: 2026-02-01T04:35:58Z published: 2026-02-01T04:35:58Z canonical: "support.fullcast.com/plan-your-routing-policies" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.fullcast.com/llms.txt > Use this file to discover all available pages before exploring further. # Plan your routing policies Before configuring routing policies in Fullcast, use this worksheet to plan each distinct routing scenario. A routing scenario defines how incoming records (like Leads or Accounts) are automatically directed based on specific criteria. A well-defined plan simplifies the actual configuration process, ensuring accuracy and efficiency. ## Routing policy worksheet Use this worksheet to configure specific settings and rules within your routing policy. 1. Download the worksheet. [](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/Plan your routing policy worksheet.docx?sv=2026-02-06&spr=https&st=2026-10-12T05%3A52%3A31Z&se=2026-10-12T06%3A52%3A31Z&sr=c&sp=r&sig=15FHHIu8U2IAZCmwTBIGszlFGGpCj9XVj7Y%2B3lo5%2F58%3D)Plan your routing policy worksheet284.58 KB[](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/Plan your routing policy worksheet.docx?sv=2026-02-06&spr=https&st=2026-10-12T05%3A52%3A31Z&se=2026-10-12T06%3A52%3A31Z&sr=c&sp=r&sig=15FHHIu8U2IAZCmwTBIGszlFGGpCj9XVj7Y%2B3lo5%2F58%3D) 2. Fill in all rows for each unique routing scenario you need to build. 3. For each row, review the planning consideration question. 4. Document your specific requirements in the **Your routing details** column. 5. Refer to the **Application in configuration** column to understand how your plan translates directly into setup steps. | Planning consideration | Your routing details | Application in configuration | | --- | --- | --- | | **Policy Type** What type of record will this routing policy apply to? (Lead, Account, Case) | Example: Lead | Select the chosen object type (Lead) as the policy type when creating the routing policy in Fullcast. | | **Entry Conditions** What field values qualify a record for this routing scenario? | Example: Lead Status = Open AND Lead Source = Events OR Inbound Demo Request | Use these criteria to define the Policy Tag for this routing policy. | | **Routing Scenario Description** What is the desired routing outcome and process for this scenario? | Example: Route to SDR in territory. Fallback: Round Robin SDR Team. | Build the Routing Stages within the Fullcast routing policy editor to match this logic flow. | | **Target Territory Nodes** Which territory nodes will use this routing scenario? | Example: AMER - Enterprise; APAC | Apply or create this routing policy specifically at these Territory Nodes in your hierarchy. | | **Territory Coverage Review** Are the necessary roles (SDRs, AEs) assigned to the active territory nodes for this routing? | Example: Yes, SDRs assigned at AMER - Enterprise parent node. (or No, APAC nodes missing SDR assignments) | Check: Verify role assignments. If required roles are missing, assign them to these nodes before activating the policy. | **Sales development representatives:** Specialized sales professionals focused on outbound prospecting, lead generation, and qualifying potential customers to fill the sales pipeline. ## Attachments - [Plan your routing policy worksheet.docx](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/Plan your routing policy worksheet.docx)