---
title: "Configure Object Manager for Policy Status and Policy Error Logs"
slug: "object-manager-setup-for-policy-status-and-policy-error-logs"
description: "Learn how to set up the object manager in salesforce so that you can easily review the fullcast policy status and policy error logs for troubleshooting policy execution, such as for lead routing and account routing. "
tags: ["Account Routing", "Lead Routing", "Policy Status", "Routing", "Troubleshooting"]
updated: 2025-07-25T15:12:46Z
published: 2025-07-25T15:12:46Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Object Manager for Policy Status and Policy Error Logs

Configure the **Object Manager** to view Fullcast Policy Status or Policy Error Logs and [understand the status of the policy](/v1/docs/understand-the-policy-status-page-in-salesforce) after their execution in Salesforce.

> [!NOTE]
> Note
> 
> The following steps configure both Fullcast Policy Error Logs and Fullcast Policy Status. Ensure you select the appropriate options based on the policy you configure.

1. In Salesforce, navigate to **Setup > Object Manager**.
2. Select one of the following to configure:
  1. **Fullcast Policy Status**
  2. **Fullcast Policy Error Logs**

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-7jeds0tc9y.png)

*Figure 1. Fullcast Policy Status Callout*
3. From the **Details**section select **Lightning Record Pages**.
4. On the left side of the record page section, select **New**.
5. In the new page, select **Record Page** and click **Next**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-7a4wrp6xnj.png)

*Figure 2. Record Page Option*
6. Add a label for the object that you are going to set up.
7. In the **Object**section, select the appropriate object for the policy:
  1. **Fullcast Policy Status**
  2. **Fullcast Policy Error Logs**
8. Click **Next**.
9. Select **Clone Salesforce Default page**.
10. Click **Finish**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-9i2rtkvh9y.png)

*Figure 3. Clone Salesforce Default Page*
11. From the components section on the left, find **Custom - Managed** section and select the appropriate options:
  1. **Policy Status Comments**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-pbmyyhq9yw.png)

*Figure 4. Policy Status Comments*
  2. **Policy Error Logs Comments**
12. Drag and drop **Policy Status/Policy Error Logs Comments**,****where you want them to display on the page.

> [!NOTE]
> Note
> 
> You can remove or keep the other details tab that are available as needed.
13. Click **Save**.
14. In the confirmation window click **Activate** to immediately make the page visible for the users.

> [!NOTE]
> Note
> 
> If you want to activate the page at a later time, click cancel from the confirmation window and then click the **Activation**option to the left of **Save**.
15. On the **Activation**page, select **Assign as Org Default**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-sxj8h8ge05.png)

*Figure 5. Assign as Org Default Callout*
16. On the **Assign form factor** page, select the format on which you want your org page available.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-itzsbblig9.png)

*Figure 6. Assign form Factor*
17. On the next screen, review your assignment and click **Save**.

The **Object Manager** for your Policy is now configured.

## Related

- [Troubleshooting Routing Issues](/troubleshooting-routing-issues.md)