---
title: "Notifications"
slug: "notifications"
description: "Notifications are in-app and email messages you can opt in to receive based on events in Fullcast. Notifications give you information on what is happening in your Fullcast instance so you can keep track of changes and spot problems quicker."
tags: ["Alerts", "email notifications", "in-app messages", "inbox messages", "Notifications"]
updated: 2025-12-04T17:41:02Z
published: 2025-12-04T17:41:02Z
canonical: "support.fullcast.com/notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Preferences

Notifications are in-app and email messages you can opt in to receive based on events in Fullcast. These messages provide basic information when certain events take place and either succeed or fail. Notifications give you information on what is happening in your Fullcast instance so you can keep track of changes and spot problems quicker.

## Opt in to notifications

You can opt in to receive in-app and email messages for specific category events in Fullcast. Events are any action that is taken in Fullcast, either by a user (target creation) or automatically (scheduled jobs) which are recorded in the audit log whether the event succeeds or fails.

All users can opt in to any notification category, however you will only receive notifications based on your user role and permissions in Fullcast. For example, if you are a regular user and you opt in to target notifications, you will only receive notifications for certain events if you are designated as a special user or a node manager. Refer to [Personas](/v1/docs/notifications#personas) and [Notification events](/v1/docs/notifications#notification-events) fore more information.

## Personas

Personas indicate the permissions you have in Fullcast and which notifications you will receive. [Manage role-based notifications](/v1/docs/configure-plan-settings#update-plan-settings) in the **Notifications and Alerts** section of your plan settings for node managers and special users to receive specific notifications.

| Persona | Description |
| --- | --- |
| Tenant admins | Highest level of access with unrestricted permissions across the entire Fullcast tenant. Designated by the [Permissions field in the User Management settings](/v1/docs/configure-user-permissions#change-user-permissions). |
| Node managers | Specific roles designated in the the **Notifications and Alerts** section of your plan settings that users are assigned to. |
| Impacted users | Users who are directly impacted by the event, such as assignment changes and assigned notes. |
| Impacted user's proposed managers | Proposed manager of the users directly impacted by the event. |
| Impacted user's current manager | Current manager of the users directly impacted by the event. |
| Special users | Specific users that are designated in the the **Notifications and Alerts** section of your plan settings. |
| System admins | Users responsible for the technical setup and maintenance of the Fullcast environment. Designated by the [Permissions field in the User Management settings](/v1/docs/configure-user-permissions#change-user-permissions). |

## Notification events

The following lists the events you will receive notifications for when you opt-in. You can reference events from the audit log in your settings to view detailed information about the event.

### Assignments

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **assignments.changeEmployeeRole** | Success | A person changes roles. | Node managers |
| **assignments.confirmAssignment** | Success | An assignment is confirmed. | Node managers |
| **assignments.create** | Success | An assignment is created | Node managers |
| **assignments.delete** | Success | An assignment is deleted. | Tenant admins Node managers |
| **assignments.endCoverage** | Success | An coverage assignment is ended. | Node managers impacted users |
| **assignments.update** | Success | An assignment is updated. | Node managers |

### Targets

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **targets.create** | Success | A target is created. | Special users |
| **targets.createQuotaRelief** | Success | Quota relief is created in a target. | Node managers |
| **targets.delete** | Success | A target is deleted. | Special users |
| **targets.deleteQuotaRelief** | Success | Quota relief is deleted from a target. | Node managers |
| **targets.recalculate** | Success | A target is recalculated. | Special users |
| **targets.update** | Success | A target is updated. | Special users |
| **targets.updateQuotaRelief** | Success | Quota relief is updated in a target. | Node managers |

### Jobs

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **jobs.migrateData** | Success | A job initiated. | Tenant admins System admins |
| **jobs.migrateData** | Failed | A job failed to initiate. | Tenant admins System admins |
| **jobs.status** | Success | A job completed without errors and data was migrated. | Tenant admins System admins |
| **jobs.status** | Failed | A job failed to complete due to errors and data failed to migrate. | Tenant admins System admins |

### Notes

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **notes.create** | Success | A note is created and assigned to you. | Impacted users |
| **notes.resolveNote** | Success | A note you are assigned to is marked as resolved. | Impacted users |
| **notes.updateNote** | Success | An note you are assigned to is updated. | Impacted users |

### Plans

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **plans.createPlan** | Success | A plan is created. | Tenant admins |
| **plans.createPlan** | Failed | An attempt to create a plan fails due to errors. | Tenant admins |
| **plans.deletePlan** | Success | A plan is deleted. | Tenant admins |
| **plans.deletePlan** | Failed | An attempt to delete a plan fails due to errors. | Tenant admins |

### Auto Rerun Rules

| Audit log event name | Status | Description | Notified personas |
| --- | --- | --- | --- |
| **treeHierarchy.automaticRerunRules** | Failed | An auto rerun rule failed. | Tenant admins Special users |

## Notification channels

There are two channels available where you can receive notifications. You can select which channel you will receive notifications or receive it via all available channels by default.

### Email

Email messages will deliver to the email you use to login to Fullcast. If you do not receive Fullcast notification emails, check your spam and ensure `donotemail@fullcast.io` is whitelisted.

![Example of the email notification from Fullcast when you opt in.](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(502).png)

### Inbox

An alert will display the notification as soon as the event triggers. You can access past inbox or in-app notifications from **Notifications** in the top toolbar.

![Example of inbox notifications within the application.](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(501).png)