---
title: "Configure Tenant ID in Routing Policies"
slug: "configuring-tenant-id-in-routing-policies"
tags: ["Salesforce Configuration", "Tenant Id", "Fullcast Policy Setting"]
updated: 2026-04-23T21:15:02Z
published: 2026-04-23T21:15:02Z
canonical: "support.fullcast.com/configuring-tenant-id-in-routing-policies"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Tenant ID in Routing Policies

Once you log in to Salesforce, configure the tenant id:

1. Go to **Setup > Custom Metadata Type**.
2. Find **Fullcast Policy Setting** and click **Manage Records.**
3. Find **Tenant Id** and click **Edit.**
4. Type the Tenant Id the Salesforce Instance is connected to.

> [!NOTE]
> Note
> 
> To find your tenant ID, log in to Fullcast and click on the user menu in the top right corner.
> 
> ![ Avatar Menu in Fullcast](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/file-tdckcycfij.png?sv=2026-02-06&spr=https&st=2026-11-09T05%3A25%3A52Z&se=2026-11-09T06%3A25%3A52Z&sr=c&sp=r&sig=cPf6FvYrju9Bj2eE3KrCYT6O8c0qDGFQrtlUQ8M0xnM%3D)
5. Click **Save**.

![Configuring a Tenant ID](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/1b7e83f9-7aac-44f6-90d2-dbcbddff53a6.png?sv=2026-02-06&spr=https&st=2026-11-09T05%3A25%3A52Z&se=2026-11-09T06%3A25%3A52Z&sr=c&sp=r&sig=cPf6FvYrju9Bj2eE3KrCYT6O8c0qDGFQrtlUQ8M0xnM%3D)