---
title: "Manage subscription and billing"
slug: "manage-subscription-and-billing"
updated: 2026-06-09T03:35:42Z
published: 2026-06-09T03:35:42Z
canonical: "support.fullcast.com/manage-subscription-and-billing"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.fullcast.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage subscription and billing

Your Copy.ai subscription gives you access to premium features and monthly credits. Use this guide to cancel your subscription, view invoices, and update your payment information.

# View your invoices and payment information

All billing information — invoices, payment methods, and billing history — is available from the **Subscription** page.

## Access your invoice history

To view and download past invoices:

1. Click your workspace name, then select **Subscription**.

*![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image-1780955973076.png)*

1. In the **Manage Billing** section, click View Invoices. You'll see a list of all charges with dates and amounts.![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image-1780955088960.png)
2. Click View PDF next to any invoice to download a PDF copy.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(594).png)

Update your payment method

To update the card or payment method on file:

1. Click your workspace name, then select Subscription.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(593).png)
2. In the Payment Information section, click Update Payment.
3. Enter your new card details.
4. Click Save.

*![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image-1780955175868.png)*

Cancel your subscription

You can cancel your Copy.ai subscription at any time. Your plan stays active until the end of your current billing cycle — you keep access to your workspace, workflows, and remaining credits until then.

1. Click your workspace name in the top left corner.
2. Select Subscription from the dropdown.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image(593).png)

1. On the Subscription page, scroll down to the Manage Billing section.
2. Click Manage Billing.

*![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image-1780975903158.png)*

1. Click **Cancel Plan**.

![](https://cdn.document360.io/369efcf7-66f9-4f6b-9d45-9ca24a5b06cf/Images/Documentation/image-1780975836206.png)
2. Review the cancellation details, including your final access date.
3. Confirm the cancellation.

## What happens after cancellation

- Your plan stays active until the end of your current billing cycle.
- You keep full access to your workspace, workflows, and remaining credits until that date.
- Your subscription converts to the Free plan on your cancellation date.
- Free plan limits apply after the plan expires.
- No further payments are charged.

# Frequently asked questions

## Can I reactivate my subscription after canceling?

Yes. Resubscribe at any time from the pricing page. Your new subscription starts immediately, and you're charged on the first day of the new cycle. Your workspace and saved workflows are preserved.

## What happens to my workspace and workflows after I cancel?

Your workspace and all saved workflows are preserved after cancellation. On the Free plan, you can view your workflows, but you won't be able to run new generations until you resubscribe or purchase credits.

## Do I get a refund if I cancel mid-cycle?

Copy.ai does not issue refunds for partial billing periods. You keep full access and can use remaining credits through the end of your billing cycle.

## What happens to my team members when I cancel?

All team members lose access to premium features when the subscription ends. They're downgraded to the Free plan. Team members can still view shared workflows but can't generate new content.

## Can I change my plan instead of canceling?

Yes. Update your plan on the Subscription page to switch tiers without interrupting your access.

## How do I contact support about billing issues?

Contact Copy.ai support at support@copy.ai. Include your email address and subscription details so the team can assist you quickly.