Managed Package Field List


The purpose of this article is to provide information regarding fields in the managed package. 


Account Team Member Object

Field Name Type Purpose
Assignment End Date Date End Date of teh assignment in Fullcast
Assignment Id Deprecated Text Used to keep the assignments in Fullacst and the Account Team in alignment
Assignment Start Date Date Start Date of the assignment in Fullcast
Assignment Type Text
ExternalID Text A unique ID used to keep the assignments in Fullcast and the Account Team in alignment

Fullcast Account Hierarchy


Field Name Type Purpose
Active Custom Field Indicates if the policy is active. 
Applicable Keys Custom Field Indicates which level of keys are available to be used
Hierarchy Fields Custom Field
Level Custom Field
Simulate Custom Parent Checkbox If true, the hierarchy will not update the parent ID field and only the simulated parent field
Simulated Field Custom Field If Siumulate Custom Parent is set to true, this is the field where the parent will be updated
Simulated Ultimate Parent Field Custom Field If Simulate Custom Parent is set to true, this is the field where the ultimate parent will be updated
Target Entity Custom Field
Territory Custom Field
Territory External  Custom Field

Fullcast Dupe Action


Field Name Type
Approval Required Custom Field
Approved Custom Field
Duplicate Set ID Custom Field
Master Account Custom Field
Action Custom Field
Active Custom Field
Approval Criteria Custom Field
Approver Custom Field
Review Fields Custom Field
Tag Field Custom Field
Target Entity Custom Field
Territory Custom Field
Territory External Custom Field

Fullcast Embargo Policy


Field Name Type
active Custom Field
CountrySearch Fields Custom Field
Criteria Custom Field
EnableFuzzyFlag Custom Field
FuzzyScore Custom Field
NameSearchFields Custom Field
SearchList Custom Field
Tag Value Custom Field
Tags Custom Field
Target Entity Custom Field
Territory Custom Field
Territory External Custom Field

Fullcast Engagement


Field Name Type
Account Custom Field
Contract Custom Field

Fullcast Error Dictionary


Field Name Type
Error Message Custom Field
Error Message to Display Custom Field

Fullcast GTM


Field Name Type Purpose
Expression Custom Field
ExternID Custom Field Unique ID of the Territory in Fullcast
GTM Type Custom Field Type of GTM. Can only be segments, team, or product. 
L1 Custom Field Unique ID of the level 1 territory in Fullcast
L1 Name Custom Field Name of the level 1 territory in Fullcast. This is always “All Companies”
L10 Custom Field Unique ID of level 10 territory in Fullcast
L10 Name Custom Field Name of the level 10 territory in Fullcast
L11 Custom Field Unique ID of the level 11 territory in Fullcast
L11 Name Custom Field Name of the level 11 territory in Fullcast
L12 Custom Field Unique ID for level 12 territory in Fullcast
L12 Name Custom Field Name of level 12 territory in Fullcast
L13 Custom Field Unique ID for level 13 territory in Fullcast
L13 Name Custom Field Name of level 13 territory in Fullcast
L14  Custom Field Unique ID for level 14 territory in Fullcast
L14 Name Custom Field Name of level 14 territory in Fullcast
L15 Custom Field Unique ID for level 15 territory in Fullcast
L15 Name Custom Field Name of Level 15 territory in Fullcast
L2 Custom Field Unique ID of level 2 territory in Fullcast
L2 Name Custom Field Name of level 2 territory in Fullcast, typically “AMER”,”EMEA”,or”APAC”
L3 Custom Field Unique ID for level 3 territory in Fullcast
L3 Name Custom Field Name of level 3 territory in Fullcast; can be the name of the segment like “Enterprise”.
L4 Custom Field Unique ID for level 4 territory in Fullcast
L4 Name Custom Field Name of level 4 territory in Fullcast
L5 Custom Field Unique ID for level 5 territory in Fullcast
L5 Name Custom Field Name of level 5 territory in Fullcast
L6 Custom Field Unique ID of level 6 territory in Fullcast
L6 Name Custom Field Name of level 6 territory in Fullcast
L7 Custom Field Unique ID of level 7 territory in Fullcast
L7 Name Custom Field Name of level 7 territory in Fullcast
L8 Custom Field Unique ID for level 8 territory in Fullcast
L8 Name Custom Field Name of level 8 territory in Fullcast
L9 Custom Field Unique ID of level 9 territory in Fullcast
L9 Name Custom Field Name of level 9 territory in Fullcast
Leaf Node Custom Field Indicates that htis is a representative level territory. There are no other territories below this GRM hierarchy. 
Node Level Custom Field Level of the GRM territory. 
Plan ID Custom Field ID of the plan that GTM is from
Plan Name Custom Field Name of the plan the GTM is from

Fullcast Holdout Policy


Field Name Type
Active Custom Field
Opportunity Match Action Custom Field
Opportunity Match Default User Custom Field
Opportunity Match Override Flag Custom Field
Opportunity Match Role on Account Custom Field
Opportunity Matched Holdout Days Custom Field
Opportunity Ownership Action Match Custom Field
Opportunity Ownership Action UnMatch Custom Field
Opportunity Query Custom Field
Opportunity UnMatch Action Custom Field
Opportunity UnMatch Override Flag Custom Field
Opportunity UnMatch Role on Account Custom Field
Opportunity UnMatched Holdout Days Custom Field
Owner Match Custom Field
Tags Custom Field
Target Entity Custom Field
Territory Custom Field
Territory External Custom Field

Fullcast Industry Taxonomy


Field Name Type
Do not use Custom Field
Industry Custom Field
Industry External ID Custom Field
NAICS CODE Custom Field
Sector Custom Field
SIC Code Custom Field
Sub Sector Custom Field
Super Sector Custom Field
Active Custom Field

Fullcast Industry Taxonomy Policy


Field Name Type
Code Order of Precendence Custom Field
Industry Target Field Map Custom Field
Target Entity Custom Field
Territory Custom Field
Territory External Custom Field

Fullcast Job


Field Name Type
Batch Size Custom Field
Comments(if any) Custom Field
Do not use Custom Field
Enabled Custom Field
End Time Custom Field
ExecutePolicy Custom Field
Field Operator Custom Field
Filter Field Custom Field
Filter Field Value Custom Field
Frequency (minutes) Custom Field
Last Execution Completed At Custom Field
Last Execution Started At Custom Field
Last Run Duration (minutes) Custom Field
Last Run Status Custom Field
Object Name Custom Field
Spark Field Custom Field
Spark Field Value Custom Field
Start Time Custom Field

Fullcast Policy Error Log


Field Name Type
Class Name Custom Field
Comma Sep Params Custom Field
Error Message Custom Field
Error Type Custom Field
Line Number Custom Field
Method Name Custom Field
Stack Trace Custom Field

Fullcast Policy Rules


Field Name Type
Condition Custom Field
Criteria Custom Field
Field 1 Custom Field
Field 1 Object Custom Field
Field 2 Custom Field
Field 2 Object Custom Field
Module Custom Field
Module Name Custom Field
Operator Custom Field
Order Custom Field
String Custom Field

Fullcast Policy Setting


Field Name Type
Field Value Custom Field
Module Name Custom Field

Fullcast Policy Status


Field Name Type
Account Custom Field
Case Custom Field
Comments Custom Field
Contact Custom Field
Executed Policy Custom Field
GTM Custom Field
Lead Custom Field
Lead ID Custom Field
Opportunity Custom Field
Policy Custom Field
Policy Action Custom Field
Policy Status Custom Field
Transaction ID Custom Field

Fullcast Queue Participant


Field Name Type
Account Role Custom Field
Agent Logged Out Custom Field
AssignedCount Custom Field
Auto Created Custom Field
Daily Limit Custom Field
Daily Limit Reached Custom Field
DailyCounter Custom Field
Disqualified Custom Field
Hourly Limit Reached Custom Field
HourlyCounter Custom Field
HourlyLimit Custom Field
In Vacation Custom Field
Last Punched Time Custom Field
Participating Custom Field
Personal Limit Custom Field
Personal Limit Reached Custom Field
Queue Limit Reached Custom Field
Routing Queues Custom Field
Sills Custom Field
Tags Custom Field
Team Custom Field
Territory Custom Field
Territory External Custom Field
TerritoryRoutingRoleFlag Custom Field
User Custom Field
User Inactive Custom Field
UserId Custom Field
VacationEnd Custom Field
VacationStart Custom Field
Weekly Counter Custom Field
Weekly Limit Custom Field
Weekly Limit Reached Custom Field
Weightage Custom Field

Fullcast Queue Timing


Field Name Type
ActiveRoutingRecord Custom Field
Current UTC Time Custom Field
Date Custom Field
Day of the week Custom Field
End Time Custom Field
isQueueEnabled Custom Field
QueueID Custom Field
QueueSkills Custom Field
Queue Tags Custom Field
QueueType Custom Field
Routing Queues Custom Field
Start Time Custom Field
TodayEndDate Custom Field
TodayStartDate Custom Field

Fullcast Resource


Field Name Type
End Date Custom Field
Engagement Custom Field
Start Date Custom Field

Fullcast Resource Usage


Field Name Type
Resource Custom Field

Custom Field

Fullcast Routing Queues


Field Name Type
Account Field for Role Tag Custom Field
Additional Notification text Custom Field
Additional users to be notified Custom Field
Capacity Limit Custom Field
Create Account if no match exists Custom Field
Current Participant Weightage Custom Field
Default Queue Custom Field
Default User Custom Field
Description Custom Field
Don’t Update Owner Custom Field
Enable Round Robin Territory Custom Field
Enabled Custom Field
Exception List Custom Field
Excluded Team Participants Custom Field
Field for matching criteria Custom Field
Field to Tag Custom Field
Ignore BMA Territory Custom Field
Index Custom Field
Lead AutoConvert Custom Field
Look for Dedupes in Last (days) Custom Field
Matching value Custom Field
Minimum Score to Merge (For Exact Match) Custom Field
Nonce Custom Field
Object for matching criteria Custom Field
Operator Custom Field
P1-Exact Match Custom Field
P2-Contacts Match LEads Custom Field
P3-Domain based match Custom Field
Participant Teams Custom Field
Round Robin Territories Custom Field
Route By Team Name Custom Field
Routing Team Role Custom Field
Routing Territory Role Custom Field
Skill Index and Weight Properties Custom Field
Skills Custom Field
Skip in No Skills Match Custom Field
Tag Field Mapping Set Custom Field
Tag Value Custom Field
Tags Custom Field
Territory Custom Field
Territory Based Routing Custom Field
Territory Exception Custom Field
Territory External Custom Field
Total Count Custom Field
Type Custom Field
Update Account Teams Custom Field
Update Role Custom Field
Use Agent Login Custom Field
Whether to Check for Duplicates Custom Field

Fullcast Service Level Policy


Field Name Type
Action Custom Field
Active Custom Field
SLA Timer End Field Custom Field
SLA Timer Start Field Custom Field
Tag Value Custom Field
Target Entity Custom Field
Territory Custom Field
Territory External Custom Field
Thresholds Custom Field
Vacation Hours Custom Field
Working Hours Custom Field

Fullcast Setting


Field Name Type
Account Trigger Flag Custom Field
Contact Trigger Flag Custom Field
Debug Log Custom Field
Error Log Limit Custom Field
GTM Trigger Flag Custom Field
Lead Trigger Flag Custom Field
Territory Member Trigger Flag Custom Field

Opportunity Team Member


Field Name Type
Holdout Days Custom Field
Holdout Expiry Data Custom Field
Holdout Expiry Date Custom Field
Holdout Start Date Custom Field

ProductGroup Member


Field Name Type
Fullcast GTM Custom Field
Fullcast Reference ID Custom Field
Is Invalid Custom Field
Plan ID Custom Field
ProductGroup Custom Field
Routing Modified Date Custom Field
Territory External ID Custom Field

Team Member


Field Name Type
Fullcast GTM Custom Field
Fullcast Reference ID Custom Field
Is Invalid Custom Field
Plan ID Custom Field
Routing Modified Date Custom Field
Territory External ID Custom Field
User Custom Field

Territory Member


Field Name Type Purpose
Account Lookup Lookup to the Account
Fullcast GTM Lookup Lookup to the GTM record
Fullcast Reference ID Text ID to maintain alignment between Salesforce and Fullcast
Is Invalid Custom Field
Plan ID Text ID of the Plan that the territory is from
Routing Modified Date Date Use in the import process to determine if an account has been routed
Territory External ID Text Id of the territory in Fullcast

User


Field Name Type Purpose
Agent Logged In Checkbox Used in Routing. This will be true if the user is logged into Salesforce.
Vacation End Date Date Used in Routing. This is a global vacation setting to remove the user from all routing queues until this date. 
Vacation Start Date Date Used in Routing. This is a global vacation setting to remove the user from all routing queues starting at this date. 
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